Our Commitment to Quality

At Kin Custom, we stand behind our products with a 100% Quality Guarantee. If you receive a product that is not up to the standards you expect, we are committed to making it right.

Step 1. Complete Form

Please complete one form for each product under review.

Step 2. Upload Your Files

In order to process a return, we will need photos to review.

Step 3. Click 'Submit'

Your request is submitted to our Client Services team for review.

Step 4. Decision

Please allow 2 business days for us to confirm your request details!

Return Request Form

Packaging and product return must be in original form. Dirty, worn, or washed clothing with missing tags/labels are not eligible. Please submit a Return Request within thirty (30) days of delivery and Kin Custom will promptly review your correspondence for a refund.


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