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title: Return Request | Kin Custom White Label & Print On-Demand Services
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 RETURN REQUESTS & QUALITY GUARANTEE

# Our Commitment to Quality

At Kin Custom, we stand behind our products with a **100% Quality Guarantee**. If you receive a product that is not up to the standards you expect, we are committed to making it right.

### Step 1. Complete Form

Please complete one form for each product under review.

### Step 2. Upload Your Files

In order to process a return, we will need photos to review.

### Step 3. Click 'Submit'

Your request is submitted to our Client Services team for review.

### Step 4. Decision

Please allow 2 business days for us to confirm your request details!

## Return Request Form

Packaging and product return must be in original form. Dirty, worn, or washed clothing with missing tags/labels are not eligible. Please submit a Return Request within thirty (30) days of delivery and Kin Custom will promptly review your correspondence for a refund.